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"Great location, helpful staff"

"The fitness area could be a bit cleaner. Also, the doors stick as you go in and out of your hotel room…we had adjoining rooms with my mother in law and both doors were tough to open and shut without a lot of strength and patience! But staff was nice to give extra water, coffee, towels, and even a toothbrush! "

"Everything was satisfactory overall about the resort. I felt the food cost were inflated and drives most guest out for a more affordable family meal. The second issue is had were the wrinkles in all of the bed linen. The beds looked so un kept even after housekeeping cleaned our room."

"Huge transformation happening at the Lodge. Still ongoing, but was not an inconvenience for us. New rooms, fabulous pools and beautiful setting overlooking Lake Como!"

"All good at hotel. Staff was great"

"yes"

"Every time I stay, it is amazing. I absolutely love this hotel 10 out of 10."

"This property stood out as a great place to stay. The atrium lobby is bright and clean and a great place to gather. The breakfast was very good with alot of food options. Wonderful place to stay"

"Customer service was great until staff didn’t communicate properly about the parking and when told they made a error now she had to talk to other staff and I wanted a regular room they gave me a hearing accessible room when trying to change it I was given the run around thru Expedia and request wasn’t granted cause Expedia said they couldn’t get into contact with anyone and ask for a refund and repurchase the room like how is that a good option? Overall love the hotel and hope I get my refund for parking"